Privacy Policy

Last Updated: September 8, 2026

Juan Carlos Lli Pedraza, operating as JuanSpeaks (“JuanSpeaks,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://juanspeaks.com/, submitting an inquiry, requesting information about our services, opting in to communications, or otherwise communicating with us.

This Privacy Policy explains what information we collect, how we use and protect it, how we may disclose it, and the choices available to you regarding your personal information and communications.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Business or organization information
  • Event or project information
  • Event date and location
  • Service interests
  • Information submitted through inquiry or contact forms
  • Communication preferences
  • SMS/text messaging consent and opt-in preferences
  • Any additional information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website usage and interaction information

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Provide information about JuanSpeaks services
  • Communicate regarding consultations, bookings, events, projects, and services
  • Send confirmations, reminders, scheduling or rescheduling information, and other service-related communications
  • Provide customer support and follow-up
  • Process and maintain business records
  • Improve our website, services, and customer experience
  • Send marketing or promotional communications when you have separately provided consent
  • Maintain records of communication preferences and consent
  • Operate our SMS/text messaging program
  • Comply with applicable legal and regulatory requirements

3. SMS/Text Messaging and Opt-In Consent

Juan Carlos Lli Pedraza, operating as JuanSpeaks, offers optional SMS/text messaging to customers and prospective customers.

Users may opt in to SMS communications through our publicly accessible SMS Inquiry Form at:

https://juanspeaks.com/sms-inquiries/

Users provide their contact information, including their mobile phone number, and actively select the applicable SMS consent checkbox.

SMS consent checkboxes are optional, unchecked by default, and require affirmative action by the user. Providing a phone number alone does not constitute SMS consent.

Transactional/informational SMS consent and marketing/promotional SMS consent are collected separately. Users may choose either, both, or neither option.

Transactional and Informational SMS Messages

Users who consent to transactional or informational SMS communications from Juan Carlos Lli Pedraza (JuanSpeaks) may receive messages including:

  • Responses to inquiries
  • Consultation communications
  • Booking confirmations and updates
  • Appointment or event reminders
  • Scheduling and rescheduling updates
  • Event or service-related information
  • Customer support and follow-up communications
  • Other communications related to requested services

Marketing and Promotional SMS Messages

Users who separately consent to marketing or promotional SMS communications from Juan Carlos Lli Pedraza (JuanSpeaks) may receive messages including:

  • Information about JuanSpeaks services
  • Speaking engagement or event updates
  • Promotions and special offers
  • Announcements
  • Business news and updates
  • Other promotional communications from JuanSpeaks

Marketing SMS consent is voluntary and is not a condition of purchase, booking, or receiving services.

Message frequency varies. Message and data rates may apply.

Users may opt out of SMS communications at any time by replying STOP. After opting out, users may receive a final confirmation message confirming that they have been unsubscribed.

For assistance, reply HELP or contact us at [email protected].

Wireless carriers are not liable for delayed or undelivered messages.

4. SMS Privacy and Non-Sharing

We take the privacy of mobile information, SMS opt-in information, and SMS consent seriously.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS/text messaging originator opt-in data and consent will not be shared with, sold to, rented to, or provided to third parties or affiliates for their own marketing or promotional purposes.

This restriction includes mobile phone numbers, SMS consent records, and SMS opt-in information collected through our website or other approved consent methods.

We may disclose information to service providers, telecommunications providers, messaging platforms, carriers, aggregators, and other vendors when reasonably necessary to operate our SMS messaging program, deliver requested communications, maintain security, or comply with applicable law.

Such providers may process information only as necessary to provide services on our behalf or as otherwise permitted or required by law.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and usage, improve performance, and measure the effectiveness of marketing activities.

Depending on the services enabled on the website, third-party analytics or advertising services may also use cookies or similar technologies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. How We Share Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

  • Service providers that help operate our website or business
  • Communication, telecommunications, and technology providers
  • Professional advisers when reasonably necessary
  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Protect our rights, property, customers, or others
  • Prevent fraud, misuse, or security threats
  • Facilitate a business transaction where permitted by applicable law

Service providers receiving personal information are expected to use it only as necessary to provide services on our behalf or as otherwise permitted by law.

For clarity, mobile information and SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain business and communication records
  • Maintain records of SMS consent and communication preferences
  • Fulfill the purposes described in this Privacy Policy
  • Resolve disputes
  • Enforce agreements
  • Satisfy applicable legal and regulatory requirements

9. Your Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also:

  • Unsubscribe from marketing emails using the unsubscribe instructions included in those communications
  • Opt out of SMS messages by replying STOP
  • Request SMS assistance by replying HELP
  • Contact us to update your communication preferences
  • Withdraw consent to marketing communications at any time

Withdrawal of marketing consent will not affect the lawfulness of communications sent before your consent was withdrawn.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Juan Carlos Lli Pedraza, operating as JuanSpeaks, is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

11. Children’s Privacy and SMS Eligibility

Our website and services are not intended for children under 18, and we do not knowingly collect personal information from children under 18 without appropriate authorization.

The JuanSpeaks SMS messaging program is intended for individuals who are 18 years of age or older, or individuals who otherwise have appropriate legal authority to provide consent.

If we become aware that personal information from a child under 18 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, legal requirements, or privacy practices.

Updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to update your information, exercise an applicable privacy right, or need assistance regarding your communication preferences or the JuanSpeaks SMS messaging program, please contact:

Juan Carlos Lli Pedraza, operating as JuanSpeaks
Website: https://juanspeaks.com/
Email: [email protected]